Stranded Dubai passengers return to the Netherlands
The passengers who were unable to depart Dubai on Sunday evening, March 24, will fly back no later than tomorrow, Wednesday, March 27.
Transavia has now booked tickets on flights to Amsterdam and Düsseldorf for passengers who are still staying in Dubai and have not yet purchased a ticket themselves.
On Sunday evening, the aircraft, a Boeing 737-800 with flight number HV 6902, was scheduled to depart from Dubai to Amsterdam. Due to a technical defect, the crew decided to ground the aircraft for safety reasons. The technical staff did not immediately have permission to carry out repairs on the aircraft. Contrary to our expectations, the repair took longer than hoped.
We regret the delay and the inconveniences that our passengers have experienced as a result. Transavia is currently informing passengers about the return flight.
It goes without saying that Transavia will reimburse the costs incurred by passengers and also offer compensation for this delay. In addition, all passengers will be contacted personally.
This press release was translated using automated tools. Please refer to the original Dutch version for the most accurate information.