Voucher for flight cancellation
Passengers whose flights after March 15 have been canceled due to the Corona virus (COVID-19) will receive a voucher from Transavia worth the entire booking. Passengers who booked their trip through a tour operator will receive a voucher from Transavia for the extra options booked directly with Transavia, such as luggage and seat reservation.
The various authorities have taken far-reaching measures, forcing Transavia to cancel many flights and alternative flights are no longer available. This is a very exceptional situation of unprecedented magnitude. This has led to the choice to offer a voucher so that customers are entitled to the amount of their entire booking and customers can still fly with Transavia at a later time.
Voucher issue
The main bookers who received an email from Transavia about their canceled flight and were reminded of the voucher will soon receive the actual voucher. Transavia aims to send the voucher to the main booker of the (canceled) trip from the end of April.
Voucher conditions
- The voucher is valid for one year from the time of issue for making a new booking.
- A booking can be made for a flight until the end of October 2021.
- The voucher can be used for all Transavia destinations.
- If the voucher is not used, it can be exchanged for cash after one year.
This press release was translated using automated tools. Please refer to the original Dutch version for the most accurate information.